§ 1 Scope of application, customer information
The following terms and conditions (GTC) govern the contractual relationship between Der Berentzen Hof GmbH and customers who purchase products through our shop. The contract language is German.
§ 2 Conclusion of contract
(1) The offers on the internet represent a non-binding invitation to you, to buy goods.
(2) You are able to add one or more products to your shopping cart. In the course of the ordering process, you enter your data and wishes regarding the method of payment, modality, etc. It is only when clicking on the order button that you submit a binding offer to conclude of a purchase contract. You can also call us to make a binding order.
(3) With the confirmation of receipt email sent immediately upon order, this explains at the same time, the acceptance of the offer and thus completes the purchase contract. When ordering by phone, the purchase contract is concluded if we immediately accept your offer. Should for whatever reason the offer not be immediately accepted, then you are no longer bound by it.
§ 3 Customer information: Save your order data
Your concluded contract order details (for example type of product, price, etc.) will be stored by us. We will send you the terms and conditions, but you can also view the GTC’s at any time after conclusion of the contract on our website. As a registered customer, you can access your past orders in the customer Login area (my account).
§ 4 Customer information: Corrections
You have the ability correct your entries at any time before submitting the order by using the delete button. We inform you about further correction possibilities during the ordering process. You can completely stop the ordering process at any time by simply closing the browser window.
§ 5 Retention of title
The object of purchase remains our property until full payment.
§ 6 Warranty
Statutory warranty rights exist for our goods.
§ 7 Clauses
The offerings by the Berentzen online shop is aimed exclusively to adults who have reached the full legal age of 18. By placing an order, you confirm your legal age.
Document created and continuously updated by janolaw AG
For consumers, there is the possibility of settling disputes via an online arbitration board. For further information, please visit https://www.berentzenshop.de/online-streitschlichtungplattform as well as the dispute settlement platform at http://ec.europa.eu/consumers/odr/.